Privacy

What we keep

Why we keep it

To run Doko Agent for you: to answer your messages, make your pictures and videos, keep your chats, take payment for your plan, keep your account secure, stop abuse, and help you when you write to us. We do not sell your information, we do not show you ads, and we do not use your chats to advertise to you.

Who else handles it

Who at Elido Technology can see it

A small number of people at Elido Technology run Doko Agent. Our admin tools show account details, plans, usage, and the pictures, videos, and attached photos kept with the service, so we can support you and stop misuse. They do not show the contents of your chats. We look at stored data beyond that only when we need to run, secure, or fix the service, or when the law requires it.

How long we keep it

Your chats, files, pictures, and videos stay until you delete them or your account. When you delete a chat, the files and videos in it go with it. When you delete your account in Settings, we remove your account, your chats, your files, your pictures, and your videos from our servers. Records we must keep by law, such as payment records held by Stripe, are kept for as long as the law says.

Your choices

Cookies

We use one cookie to keep you signed in, and a short-lived one while you sign in with Google. A random device ID, kept for about 13 months, lets us give each browser its free allowance once. If you open a Doko link inside another app’s built-in browser and choose to stay there, a cookie remembers that choice for 30 days. We do not use advertising or tracking cookies.

Security

Pages are served over HTTPS, passwords are stored only in scrambled form, and our servers keep only a scrambled form of each sign-in session. No service is perfectly secure; if something goes wrong that affects you, we will tell you.

Children

Doko Agent is not meant for children under 13, and we do not knowingly keep information about them. If you think a child has made an account, write to us and we will delete it.

Changes

If we change this page in a way that matters, we will say so in the app before the change applies. The date at the top shows when it last changed.